For general questions about the Umami application see FAQ.

Umami Cloud FAQ

Does Umami Cloud have a free tier?'

Yes! Umami Cloud's Hobby plan is completely free. Great for personal projects and low traffic websites.

How does the free trial work?

Umami Cloud's free trial will last for 14 days from the purchase date. The trial gives you full access to all features in that plan. At the end of the trial, you will be billed the regular amount. You can cancel your trial at any time within the trial period for no cost.

How will I be billed?

Billing occurs on either a monthly or annual basis. If you upgraded to a paid plan via a trial, your first invoice will arrive after your trial period ends.

How is usage measured?

Usage is measured by counting hits to a website and any custom events or custom event data stored. Each website hit counts as one event. If you save event data, each data property stored counts as one event.

Where are your servers located?

Umami Cloud servers are located in the US and EU and adhere to GDPR and CCPA regulations.

Can I export my data?

Yes, all of your data can be exported from Umami Cloud.