Subscription

Umami uses Stripe as its payment processor. When signing up for a plan you will be sent to the stripe checkout portal. All subscriptions come with a 14-day free trial. You are free to cancel within that time frame at zero charge.

Details for each Umami Cloud plan can be found on the pricing page.

Upgrade to Pro

Navigate to Billing and click on the Upgrade to Pro button.

Choose your plan and option for annual billing and click the Checkout button.

If you are interested in an Enterprise plan, please click the Contact Us button or email us at sales@umami.is

You will be sent to the stripe checkout portal to finish signing up. Navigate to Billing to see your new billing details.

Change plan

Navigate to Billing and click on the Change Plan button. Use this option to change your Pro plan pricing tier or change billing frequency.

Downgrade Plan

Navigate to Billing and click on the Downgrade Plan button. Use this option to cancel your Pro plan.

• If you already reached your monthly event limit, your websites will be blocked from collecting data until the next cycle.
• If you have exceeded the website limit, we will calculate the top three websites with the most traffic and display those. If you upgrade back to a Pro account, your remaining websites will be reactivated.

Manage Plan

Navigate to Billing and click on the Manage billing information button. You will be sent to the stripe billing portal where you can do the following.

• Cancel your Pro plan
• Update payment method
• Update billing information
• Review invoice history
• Download invoices and receipts